Frequently Asked Questions (FAQ)

Welcome to our FAQ page! Here, we’ve gathered answers to some of the most common questions our customers have about our products and services. If you need further assistance, don’t hesitate to contact us.

1. What are your products made from?

Our products are made with high-quality, natural ingredients such as essential oils, plant-based butters, herbs, and botanical extracts. We focus on using clean, cruelty-free ingredients to ensure your skin gets the best care.

2. Are your products suitable for all skin types?

Yes! Our products are designed to be gentle and effective for all skin types. Whether you have dry, oily, or sensitive skin, we’ve carefully formulated our skincare products to provide nourishment and hydration without irritation. Always do a patch test before full use, especially if you have sensitive skin.

3. How do I choose the right products for my skin?

We recommend selecting products based on your specific skincare needs. For example:

• If you need extra hydration, try our Body Butters.
• For exfoliation, our Body Scrubs or Lip Scrubs work wonders.
• If you're looking to nourish your hair or beard, our Beard Oil and Hair Growth Oil are ideal.
• For targeted relief, try our Pain Relief Tinctures.

Feel free to reach out if you need personalized recommendations based on your skincare routine!

4. How do I use your products?

Each product comes with detailed instructions for optimal use. However, here's a general guide:

• Body Butters: Massage a small amount onto damp skin after showering.
• Body Scrubs: Apply to damp skin and gently massage in circular motions, then rinse.
• Lip Scrubs: Gently rub a small amount onto lips, then rinse for soft, smooth lips.
• Yoni Oil: Apply to the intimate area after cleansing, using a small amount to maintain balance.
• Beard Oil: Massage a few drops into your beard and skin for hydration.
• Hair Growth Oil: Apply to scalp and massage gently, leave on for a few hours or overnight.
• Pain Relief Tinctures: Take the recommended dosage as directed, either directly or mixed with a beverage.

5. Are your products cruelty-free?

Yes! We are proud to be a cruelty-free brand. None of our products are tested on animals, and we source our ingredients with the utmost care and responsibility.

6. Do your products contain any artificial fragrances or chemicals?

No, we believe in the power of nature. Our products are free from artificial fragrances, parabens, sulfates, and other harmful chemicals. We focus on natural scents derived from essential oils and plant-based ingredients.

7. How do I store my products?

To maintain the freshness and quality of your skincare items, store them in a cool, dry place away from direct sunlight. This will help preserve the potency of the natural ingredients.

8. How long will it take for my order to arrive?

We process and ship orders within 1-2 business days. Delivery times vary depending on your location, but most orders are delivered within 3-7 business days. You will receive tracking information once your order has shipped.

9. Do you offer international shipping?

Yes, we offer international shipping! Please check our shipping policy for specific details on countries we ship to and any additional shipping fees.

10. What if I’m not satisfied with my purchase?

Your satisfaction is our top priority. If for any reason you're not completely happy with your purchase, please contact us within 30 days for a return or exchange. We’ll work with you to ensure you’re happy with your products.

11. Can I purchase your products as gifts?

Absolutely! Our products make for perfect gifts. You can select items for a personalized skincare gift set, and we offer gift wrapping options at checkout to make your gift extra special.

12. Are your products safe to use during pregnancy?

While our products are made with natural ingredients, we always recommend consulting with your healthcare provider before using any new skincare products during pregnancy. If you have any concerns, feel free to reach out to us for specific ingredient details.